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Performance Indicators for an ISO 14001 Management System
Environmental Performance Indicators provide organizations with a tool for measuring, evaluating and controlling their performance. These quantifiable metrics reflect the performance of an organization...
Performance Indicators for an OHSAS 18001 Management System
Performance indicators for an Occupational Health and Safety (OH&S) management system are an important tool used by organizations to measure the effectiveness of their...
6 Reasons to Use the Process Approach For Your Audits
In the past, most auditors used a formal clause approach when auditing a management system; today, many auditors are leaving behind the checklist that...
Measuring Supplier Performance
Organizations that have contracted work, services or goods from a supplier must have a way of knowing if what they’re getting is what they...
Understanding External Audits
An audit is a process performed to gather evidence that support an organization’s compliance to specific requirements. Audits can be Internal (first party audits)...
Exploring Quality Control and Quality Assurance
Quality Control and Quality Assurance are both aspects of an organization’s quality management system (QMS), and even though they are closely related concepts, they...
The Process Approach to Auditing
There are different approaches to auditing; these can be performed by clause, department, tasks, etc. The most commonly used by auditors is the clause...
Exploring ISO 9001 vs 9004
ISO 9001 and 9004 are both part of the ISO 9000 family of standards. These standards, even though they’re both about quality management systems...
Maintaining ISO 9001 Management Systems
Many small and medium sized organizations (SMOs) have decided to implement a quality management system (QMS) based on the well-known standard ISO 9001. After...
Risk-Based Thinking
Risk-based thinking refers to thinking ahead of a situation (as in a chess game) to consider threats and opportunities and their possible effects on...
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