To meet and improve customer satisfaction, it’s essential to monitor and measure performance by using different indicators. Performance indicators for ISO 9001:2015 are tools...
ISO Management Systems consider Interested Parties an essential element in the success of any business. Interested parties, also referred to as Stakeholders must be...
Defining a Pre-Assessment Audit
A pre-assessment audit is one that is performed before a certification/registration audit takes place. This pre-assessment audit determines the degree of...
IATF 16949:2016 was released in October 2016. This new standard supersedes and replaces ISO/TS 16949:2009 and its certificates. The deadline for transitioning to this...
The new ISO 9001:2015 has introduced updated management system standards that override the requirements presented in its predecessor, ISO 9001:2008. In particular, the original...
Management systems such as ISO 9001, ISO 14001 and OHSAS 18001 require that internal audits are scheduled at planned intervals; they do not establish...
Small and large organizations recognize that the implementation of an ISO 9001 quality management system (QMS) in their processes gives them a competitive value....