Orchid Technologies & Consulting Services
- Website: http://www.orchidtechconsultingservices.com
- Standards: ISO 9001
- Location: Navi Mumbai
- Email Address: firstname.lastname@example.org
Orchid Tech is a leading provider of Business Process Management Solution’s, founded in the year 2016 and began its operations in 2017. Orchid Tech has Core Competence in processes like Customer Service, Collections, Sales, Transaction Processing, Data processing, Chat and E-mail support. Orchid Tech provides best-in-class call center operations that reflect the “Client Standard” in terms of high-quality customer service while minimizing cost through efficient management of processes, procedures and technological infrastructure.
To the novice quality manager, ISO jargon can be extremely overwhelming. What is an NCR? What do you mean by OFI? Are we certified or accredited? But before you go and pull out your hair, let’s take a moment to go over some of the most frequently used terms and their definitions with regards to ISO and Management System Certification.