Pilot Performance Resources Management Inc.
- Website: http://pilotims.com
- Standards: ISO 9001, ISO 14001, ISO 45001, OHSAS 18001 and auditing ISO 19011
- Location: Toronto, Ontario, Canada
- Email Address: email@example.com
Since 1994 provided training, consulting, auditing to ISO 9001, 14001, OHSAS 18001 & now ISO 45001, and auditor training – ISO 19011.
Wrote body of skills and knowledge for auditor certification in Canada and US.
Had the first client registered to integrated management systems in 2003.
Author of ISO 9001 Guide Book, 2003 Outlined integration of quality, environment, health & safety.
Author “Driving Sustainability to Business Success”, Wiley, outlines key questions for integrated management systems.
To the novice quality manager, ISO jargon can be extremely overwhelming. What is an NCR? What do you mean by OFI? Are we certified or accredited? But before you go and pull out your hair, let’s take a moment to go over some of the most frequently used terms and their definitions with regards to ISO and Management System Certification.