- Name: Gentian Muca
- Email: email@example.com
- Phone Number: 00355697309800
- Location: Tirana, Albania
- Standards: ISO 9001, ISO 14001; OHSAS 18001
To the novice quality manager, ISO jargon can be extremely overwhelming. What is an NCR? What do you mean by OFI? Are we certified or accredited? But before you go and pull out your hair, let’s take a moment to go over some of the most frequently used terms and their definitions with regards to ISO and Management System Certification.