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Measuring Supplier Performance
Organizations that have contracted work, services or goods from a supplier must have a way of knowing if what they’re getting is what they...
Understanding External Audits
An audit is a process performed to gather evidence that support an organization’s compliance to specific requirements. Audits can be Internal (first party audits)...
Exploring Quality Control and Quality Assurance
Quality Control and Quality Assurance are both aspects of an organization’s quality management system (QMS), and even though they are closely related concepts, they...
The Process Approach to Auditing
There are different approaches to auditing; these can be performed by clause, department, tasks, etc. The most commonly used by auditors is the clause...
Exploring ISO 9001 vs 9004
ISO 9001 and 9004 are both part of the ISO 9000 family of standards. These standards, even though they’re both about quality management systems...
Maintaining ISO 9001 Management Systems
Many small and medium sized organizations (SMOs) have decided to implement a quality management system (QMS) based on the well-known standard ISO 9001. After...
Risk-Based Thinking
Risk-based thinking refers to thinking ahead of a situation (as in a chess game) to consider threats and opportunities and their possible effects on...
Risk Management in Your Organization
Risk Management (RM) is the process of identifying, quantifying, evaluating and managing the exposure to all kinds of dangers, damages or losses faced by...
The Role of an Accreditation Body
An accreditation body (AB) is an organization that provides accreditation services, which is a formal, third party recognition of competence to perform specific tasks....
Investing in Your Organization with ISO 9001
Since the first publication of ISO 9001 in 1987, over one million organizations around the world have been certified to it. Today, the number...
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