Tags Posts tagged with "training"

training

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Auditor Training

Internal Auditors require theoretical and practical auditor training. Usually, when organizations train a group of internal auditors, the theoretical training is done by an outside organization.

This formal auditor training will have to consist of the following:

  • Audit principles
  • Objectives of an audit.
  • Types of audits.
  • Benefits of implementing internal audits.
  • Different auditing approaches.
  • Competences of an auditor.
  • Responsibilities of an auditor.
  • How to prepare for the audit: Establishing the audit program, defining the elements of the management system to be audited, preparation of checklists, selecting the audit team.
  • How to conduct an audit: How to contact the auditee, developing the audit plan, carrying out the opening meeting, how to gather evidences, defining findings, conducting the closing meeting.
  • Reports and Follow-up: Categorization of findings, preparing the report, approval and distribution of the report, monitoring.
  • Competence and evaluation of auditors: General, personal attributes, knowledge and skills, training and work experience, maintenance and enhancement of skills, auditor evaluation.

In addition to this basic auditor training regarding the skills, knowledge and competences of auditors and how to prepare, conduct and monitor audits, it is essential for internal auditors to fully know and understand the standard that they will be auditing against. Here an additional training session will be required. The most frequent standards that organizations use that require the execution of internal audits are ISO 9001, ISO 14001 and OHSAS 18001; however, the standards use will depend on the needs and objectives of each organization.

After an auditor has received this theoretical auditor training, they can now begin their practical training by participating in an internal audit. This practical auditor training usually is done following these steps:

  1. Participate in at least 2 audits as an observer or auditor in training. Here they usually participate in the planning stage of the audit but when the audit is being conducted they only observe; they do not take any actions in any of the activities during the audit.
  2. Participate in at least 2 internal audits with supervision of a lead auditor. Here they take a more active role in the preparation and in the conducting of the audit.
  3. After having successfully carried out a number of internal audits and having sufficient skills, knowledge and experience as an internal auditor, he or she may start to conduct audits as an internal auditor leader. This leader takes full action in all of the stages of the audit.

The above explanation is how internal auditors are usually trained; however, each organization may decide which way to train their auditors is best for them. What is important is for auditors to receive a constant and progressive auditor training that allows them to acquired the necessary skills and knowledge to conduct objective and impartial audits that meet the objectives for which they audits are carried out for.

Looking for auditor training? Check our listing to see what’s available near you.

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Accreditation bodies allow organizations seeking accreditation can demonstrate to their customers that they have been successful at meeting the requirements of international accreditation standards.

Third-party auditors are those who perform an external and independent audit of an organization’s management system to evaluate if it meets the requirements of a specific standard; if successful, this third-party audit will provide the organization with certification or registration of conformity with the given standard.

A third party audit is carried out by a Registrar/Certification Body (CB) hired by the organization; therefore, in order for someone to be a third-party auditor, he/she needs to be employed by a CB. All CB, before hiring an auditor, need to ensure that the auditor possesses the knowledge and skills necessary to achieve the intended results of the audits they are expected to perform. Some of these are described below.

  • Personal attributes that will enable them to act in accordance with the principles of auditing, which include ethical conduct, fair presentation, due professional care, independence, and free use of an evidence-based approach.
  • Knowledge on the contents of ISO 19011: 2011, Guidelines for auditing management systems.
  • Knowledge and skills on audit principles, procedures and methods, which will enable them to conducted audits in a consistent and systematic manner.
  • They should be able to exhibit professional behavior during the performance of audit activities, including being ethical, open-minded, diplomatic, observant, perceptive, versatile, tenacious, decisive, self-reliant, open to improvement, culturally sensitive, and collaborative.
  • Knowledge and skills on management system and reference documents that will enable them to comprehend the audit scope and apply audit criteria.
  • Sector specific knowledge which will enable them to comprehend the organization’s structure, business, management practices and the legal and contractual requirements applicable to the organization being audited.

As indicated in ISO 19011, someone pursuing to become a third-party auditor can acquired all these knowledge and skills by using a combination of the following:

  • Formal education/training and experience that contribute to the development of knowledge and skills in the management system discipline and sector the auditor intends to audit.
  • Training programs that cover generic auditor knowledge and skills.
  • Experience in a relevant technical, managerial or professional position involving the exercise of judgment, decision making, problem solving and communication with managers, professionals, peers, customers and other interested parties.
  • Audit experience acquired under the supervision of an auditor in the same discipline.

After acquiring all the necessary knowledge and skills and successfully being employed by a CB, third-party auditors must pledged to advocate a particular code of ethical conduct in the performance of an audit and they must abide the internal policies and rules of the CB that hires them. All these requirements must be followed in order to protect everyone involved in the audit process.