Written by: Abroo Murtaza

Customer satisfaction should be the top priority of every company, and that is what makes certification like the internationally recognized ISO certification and CE Mark Certification that “indicates conformity with health, safety, and environmental protection standards for products sold within the European Economic Area”. No matter what product it is, there is always a set standard for it to fit in.

In this article, we will highlight ISO 9001:2015 which is an international standard that helps organizations with a framework for an effective quality management system to improve performance capacity, improve company efficiency, reduce waste and enhance the customer experience through a process-based approach. Here are the benefits you should know if you are considering certification to ISO 9001:2015.

What are the Major Benefits of ISO certification?

Integrating an ISO 9001:2015 quality management system through proper implementation and continued improvement will let you focus on your business’s crucial areas and enhance its efficiency, while also uncovering areas your system is inefficient and areas of potential wasted resources. The management system will create a strong foundation for your business, allowing for smooth operation and consistent results which can translate into increased profits and improved customer satisfaction.

Improved Staff Performance:

ISO certification encourages employees to implement the methods and processes that can help identify the problems and loopholes that are hindering the effectiveness of their operations. Uncovering these areas in a timely manner and before problems arise is beneficial to the company’s bottom line and company morale.

With proper channels and processes established, employees have less risk and responsibility placed on them, and more freedom to do their job and perform better.

To put it simply an ISO 9001:2015 QMS framework is a uniquely individually constructed system within an organization specifically designed with their procedures, documents, the process for keeping the end product’s quality intact, dividing the responsibilities, and allowing for checks and balances at every point.

It also enables employee’s opportunities for things like training and outlets for system improvement like internal audits that help not only the employee grow in their role, but the organization grow with the changing needs of its customers.

Improving the Company’s Efficiency:

After a thorough survey of its working strategy, a properly implemented QMS focuses on dividing the employees’ responsibilities for quality control. This is done by assigning roles, leaders, and responsibilities for the various checks and balances in each process.

This will help improve your company’s operating efficiency and overcome anything hindering your company’s progress. This is done by ensuring no end product or service that your company produces can be allowed to go through the system without proper quality control measures in place to ensure its satisfaction level.

Even after a product is out of your control and in the hands of the customer, the QMS is still working to ensure feedback and continual improvement occurs to continue to make your company the best it can be based on objective evidence, third-party reviews of your system, and consumer feedback.

Reducing Waste and Improving Working Progress:

Instead of moving forward with blind hope that no mistakes will happen or only making changes when a mistake is made, an effective QMS asks you to focus on looking to the future and try to foresee possible problems and prepare for them. Preventative measures that minimize future problems through safety measures and protocols in the event of any foreseeable problems.

QMS helps you to get an improved strategy that directs your way towards improved working progress. It saves both time, energy, and efforts of the employees.

Enhanced Customer Experience:

Enhancing your customer’s experience is often the top goal of an organization. Happy customers are repeat customers. But how can you possibly add that to a procedure or process?

ISO 9001:2015 asks your company to focus on improving the framework of our organization, and having business processes and procedures rooted in quality.

By enhancing work quality you gain a better customer experience through smooth transitions from all aspects of the buyer’s journey, which can achieve the ultimate goal of a happy customer willing to do business with your again or share their experience.

ISO 9001:2015 also asks you to learn from your customers to find out what they enjoyed or did not enjoy through working with you. Through this continual improvement, it helps you as an organization learn and grow from your own customers, increasing the chances of creating happy customers who feel heard.

Suitable for All:

No matter what organization it is, a company or an institute, ISO certification is beneficial for all large and small companies.

Moreover, the best part is that ISO certification is globally recognized and contributes to increasing their authenticity on a broader scale.

Customers can also feel validated that you are who you say you and they are getting what they paid for through the trust gained from holding an international standard.

Looking to Validate an ISO Certificate? Check out IAFCertSearch.org

To Sum it Up!

Getting ISO certification is a win-win situation for the respective organization. It’s suitable for any organization, regardless of its size or industry. It helps an organization reduce wasted time, energy, and money through increased efficiency. It can add to the trustworthiness of a company and increases its credibility among people. It also is a tool to boost morale amongst employees who feel heard and not overworked.

What are you waiting for? Learn more about how you can get certified to ISO 9001:2015 by talking to an Accredited Certification Body Today.

About the Author

Abroo Murtaza is the one enthusiastic and passionate writer who love to write about traveling based on the interest of exploring new places, reading about them and then delivering the knowledge through her pen. Moreover, Abroo is also fond of writing about technology trends, gadgets like latest, mobiles, cameras etc. She thus strives to provide accurate information and knowledge in respective areas of interest and educate people on real terms.

Written by: Mohit

The fundamental goal of any business is to maximize its customer reach and scale it to new heights. To achieve these goals, you must be at the top of your game.

Customers that care about the quality and effectiveness of their purchases are inclined to spend dollars on companies because they can rely on them to meet their standards. Many potential customers are usually not confident enough to put their values in the hands of small and medium scale businesses unless a company has given them a reason to earn that trust.

Reaching out to those values of the customers, or manufacturers and helping them make their purchasing decisions can escort you to a new growth course of action. ISO standards are right for your business because they help you to reach out to new customers and create value in the global marketplace.

The purpose of standardization is to ensure consistency and safety of products, promotion of global compatibility and streamline production in various industries.

With the increase in e-commerce businesses, customers have changed their way of traditional shopping. They are more indulged in online shopping. Business owners are also shifting to the new digital mode of shopping by selling on e-commerce giants such as Amazon Seller Central. So, if you are someone who has an online e-commerce business and is passionate about taking it to the next level, do consider getting this certification.

To start an online business, you will need to look into certificates and registrations, some are mandatory like GST registration, business licenses, etc., and others like ISO are only mandatory for some industries whose clients require it – but it comes with its own set of benefits. Just like how a GST Number is crucial for a business to provide authenticity and credibility, so too does ISO Certification. GST Number will be provided as per the GST State code of the Business location, and your company will receive a Certification of Registration to the ISO Standard you are working towards, for example, ISO 9001. Every business owner must consider it for the future growth of the Organization.

In this article, we will see how e-commerce sellers need to think about getting ISO certification and what value it will add to the business.

What are ISO Standards?

The International Organization for Standardization is an international independent and non-governmental body that has a set of protocols and guidelines to ensure the safety, quality, efficiency, and performance of the products. When your business is competing in the global marketplace, it is necessary to keep the checks and balance in place. Otherwise, it would be burdensome to maintain consistency and quality across the global market.

To avoid such situations, International Standards help to maintain this level. An organization that is said to be “ISO Certified” means that the organization has fulfilled all the requirements of that standard, conducted consistent 3rd party audits, and has proven to be in compliance with the standard. You can verify this by visiting IAFCertSearch.org or by speaking directly with the Certification Body who issues the certificate.

The root Greek word for ISO is Isos which means equal. The main goal of the ISO certification is to help organizations become equal and provide high-class services and standards. ISO certification covers safety, quality, consistency of products and the way organizations operate their business.

The maxim of ISO standards is to ensure consistency. It can be in any field, be it social responsibility, energy management or medical equipment, regardless of the industry or scope ISO certifications are applicable

For instance, if you work in the e-commerce industry, you have different marketplaces and frameworks than those in the Automotive industry. Every business has its own set of challenges and risks, and therefore implementing ISO Standard can help you mitigate those and increase efficiencies that are recognized on a global scale.

How ISO Standards Certificates Can Help E-commerce Sellers

International Standards create a sense of confidence and reliability among consumers. ISO standard certification can be great for e-commerce sellers to gain international recognition in the global market. ISO certified companies show the rest of the world how they can work in conformity in the global market with international standards.

For customers, this ensures that the organization offers excellent services.

ISO 9001 certification verifies to customers an organizations commitment to ensuring quality, consistency, and authenticity. There are so many benefits for e-commerce sellers, some of them are mentioned below:

1. Customer Satisfaction

Customer confidence increases as standardization ensure the consistent quality of products. Standardization enables customers to be proactive in researching companies and selecting quality products and services. It illustrates the ability of the organization to constantly deliver high-quality services and products as promised by the organization by means of an effective business system that allows checks and balances along the whole process to avoid risks and increase customer satisfaction.

Customer satisfaction is a vital element of ISO 9001. This standard not only focuses on boosting sales and quality but focuses on customer reviews and feedback, so your organization is constantly understanding your customers, their needs and wants, and any changes that need to be made. This enables organizations to improve the service quality that they provide.

Gradually, the organization will generate large customer satisfaction and lesser complaints.  Over time, fewer mistakes are made, and consistency improves. Hence, ISO certification can boost customer satisfaction and will let your business grow, creating recommendations and repeat business.

2. Brand and Reputation

Whenever any company gets ISO certified, they get well known for its brand in the market. The badge is followed by creating a sustainable reputation in the market. As quality, authenticity, and consistency of the services or products are ensured, the brand name and visibility in the market gets increased.

Brand name and reputation play an important role to be recognized in the marketplace. Through ISO certification, any small or medium-sized business can get the authority to get recognized. ISO helps to increase the visibility of the organization and increase its quality.

3. International Business

Standards provide your business access to new markets. You may be eligible for government contracts, join supply chain projects, or be able to win contracts over your competitors.

Standardization enables the local e-commerce business holders to enter the global markets. By entering in the international market, you have a lower chance of being the first option for many customers who are not familiar with your brand. Being able to boast Internationally Recognized certification for quality like ISO 9001 can give your potential customers trust in your product and its reliability. We all have had one experience or many of ordering something online and the product that you receive is nothing like you expected. That will ruin the reputation of your business in the eyes of that consumer, and potentially more as they tell their story to others. And with the rise of posting on social media to bring attention to these reviews, one bad review can be detrimental to your organization. Perfecting your system using International Standards can ensure you are consistently making quality products just like the pictures on your e-commerce site, thereby negating that risk.

With consistently achievable quality and customer satisfaction, your customer reach increases, which expands the business and increases the overall profits. This can be a huge step, as entering the international market will create a brand image of your business at a global level, among the big companies. You will get to compete in the global market that will take your business to new heights.

4. Ensures online security

Just like an SSL certificate of registration on your website provides proof that the e-commerce business is inclined towards the online safety and security of its customers, ISO Certification shows your commitment too. Ownership, user credentials, use and display of any ISO Certificates are controlled by guidelines that are published by the Certification Body that issued this certificate, and therefore will be able to help anyone interested validate the authenticity of a certification. This is important as an unaccredited certification is not valid.

Organizations with a vested interest in protecting their information secure online might also what to investigate certifications like ISO 27001 to preserve the integrity and confidentiality of their customers’ information. The ISO 27001 is an international standard that defines requirements for an Information Security Management System, and it strives to ensures that sufficient security controls are set in motion within the certified organizations.

The e-commerce giant Snapdeal achieved ISO 27001:2013 certification making it among some of the e-commerce companies to do so. The certification helps in implementing an information security management system that enables organizations to gain a competitive advantage in the market, prevent cyber threats to the customers and meet supply chain demands.

So, customers would want to shop from such e-commerce portals with utmost security standards.

5. Increase in Revenue

Once your e-commerce business ISO certified, they have a quality certificate that can be advertised and respond to requests for more quotes from big firms. Consequently, ISO certificates increase your sales and revenue. Three in five companies that adopted ISO increased their revenues.

Customers like to shop from a reliable site, as ISO certification prepared organizations to take active steps to understand and prepare for risks and work towards consistency in quality, authenticity and integrity of your interfaces and it is behind the scenes processes at all levels of their organization. This enables the organization to run smoothly and focus on what they are good at, impressing their customers. This universal approach to processes across your organization will help customers feel like each stage of their journey is seamless and more consumers will come to shop from your online store as a result.

Note: Many companies require suppliers and manufacturers to be certified. You also get a chance to enter foreign markets, which is an added advantage.

The movement of goods, logistics, supply chain makes trading easy and safe when an organization has a unified and consistent process-based approached rooted in an internationally recognized standard like ISO. It is a great way to help your company understand your business and its commitments, showcase your accomplishments through certificate, and win deals through this competitive advantage.

About the Author

Mohit is an e-commerce expert at MohitECommerce. He works on many e-commerce marketplaces and helps the vendors in Amazon Seller Registration, Amazon Fba, Paytm kyc, etc. He likes to meet all types of businesspeople who are interested in stepping up into an online marketplace.

ISO 9001:2015 Certification is a popular certification standard for companies across many sectors.
ISO 9001 aims to enhance the quality of an organization’s products & services. It also helps to improve customer satisfaction and streamline business operations.

A properly implemented ISO 9001 management system can also help your organization by saving costs in the long run through increased efficiency and reduced downtime due to error.

A Quality Management System (QMS) is the backbone for ISO 9001:2015 Standard. The successful implementation of a QMS can help your organization to achieve business excellence.

What is a Quality Management System?
The Quality Management System may be a centralized system that facilitates management review, effective resource utilization, and continuous improvements. It standardizes business processes that are implemented to make sure organizations are following a consistent procedure in production and operation.

QMS requires the creating of Comprehensive Operating Procedures (SOPs) and deploying a robust Management Framework to ensure product quality is always top-notch. ISO Certification ensures continuous improvement and enhanced risk assessment. It helps in achieving a systemic approach, product quality, and process consistency across all departments of the organization.

8 Core Elements of a top-quality Management System
Quality Management System helps in achieving ISO Standard compliance, enhances process quality, and streamlines operations.

ISO 9001:2015 is based on the following principles of Quality Management:

 • Customer Focus
• Leadership
• People engagement
• Process approach
• Continuous improvement
• Evidence-based decision making
• Relationship Management

The core components of a top-quality Management System include:

1. Quality Objectives
   QMS requires drafting the standard objectives to start with. The objectives will define the future goals and therefore the purpose of QMS.

A well-drafted objective determines the success of the QMS. It helps the organization to understand customer requirements and cater to the growing demand effectively.

2. Organizational structure and responsibilities
QMS must have the updated organizational structure and include the corresponding responsibilities to attain goals and set KPIs for every team.

There should be a clear representation of the roles and responsibilities of each team.

3. Data Management
Managing the organizational data effectively is a key requirement for the QMS system. Data Management helps in identifying the vulnerabilities and taking the required corrective actions promptly.

Inaccurate data management could lead to inconsistent product quality, operational inefficiency, and low customer satisfaction.

Hence, management must be monitoring the system with timely checks on the vulnerabilities of the business operations.

The organization must have a strong QMS to ensure all required information is collected and processed the proper way and the practice of continuous improvement is followed in analyzing the collected information

4. Processes
Streamlining of Business Operations is a vital aspect of the QMS System. All the organizational processes must be identified.

The effectiveness of resource utilization determines the respective results. All the results must be tracked and optimized accordingly.
The process optimizations follow the below steps:
• Identifying the organizational processes and resources utilized
• Defining process standards and corrective actions if any
• Setting up a way to measure continuous improvements
• Recording the changes in process, improvements, and results. Follow a uniform approach to realize a consistent result.
• Practicing Continuous Improvement to further optimize the method

5. Customer Satisfaction with Product Quality
Measuring Customer Satisfaction is another requirement of the QMS. Customer Satisfaction is the measure of quality process effectiveness.

Hence, by conducting customer interviews, feedback, surveys, the extent of customer experience delivered and satisfaction from the product or service is measured.

6. Continuous Improvements
Continuous Improvement is a must-do practice to follow for achieving consistent product quality.

For the organizational process to satisfy the requirements of ISO 9001:2015, the continual improvements practises must be documented and the control points must be tracked periodically. This will help ensure a smooth operation with quality as the top priority.

7. Quality instruments
For product companies that use ISO 9001:2015 to enhance their efficiency and service quality, the instruments used must be maintained to a high grade of quality.

The testing and calibration equipment utilized in testing the system must comply with ISO 9001:2015 guidelines.

8. Document Control
A QMS should include documented information that records all important aspects and organizational operations including the following:
• Employee Communication on critical projects or tasks
• Evidence of Process Improvements, Operational Processes, Organizational Structure, etc.
• QMS Conformity and Knowledge Sharing

All the documentation regarding the QMS should be focused on enhancing the organization’s operational processes and functions. It must be managed and monitored regularly for the continued success of the QMS.

Note: Organizations should also not fall victim to the classic “set it and forget it” mentality with QMS implementations. ISO 9001 encourages continual improvement, which means that your organization should be re-evaluating your existing processes and procedures on a fairly regular bases to understand what is working, and what is not functional for your company culture. Some processes might work on paper, but in practice they are not effective.

To learn more about implementing an efficient Quality Management System in UAE, ask our expert ISO Consultants right away!

About the Author

John Wick is an ISO Consultant working with Aurion ISO Consultants in Dubai. John likes to write on ISO Training, ISO Consulting, latest changes in ISO Standards, industry-wise benefits from getting ISO Certified. Reach out for expert consultation on any ISO related queries.

About Aurion

Aurion ISO Consultants, Dubai offers world-class ISO Services such as Training, Consulting, Certification, Implementation, and Audits in Dubai, UAE and Worldwide.

Aurion ISO Consultants is an Award-Winning Consultant firm in Dubai, UAE and one of the fastest-growing ISO Service provider in the UAE and GCC region. We have assisted 1800 clients across several countries globally.

We provide you with a Single-Window Solution with ISO Consulting, ISO Training, and ISO Implementation and ISO Audit Services. With our ISO Certification, you can transform your business into quality first one.

Contact Us: Aurion ISO Consultants | 0097142504150 | contact@aurioninternational.com |#213&214,6E-A Dubai Airport Freezone, Dubai | www.aurioninternational.com

While you are planning to implement ISO Certification Standards for your organizations, to know more about the ISO Certification standards and all ISO related services from Aurion ISO Consultants, you call us right away!

Written by: Narendra Sahoo

Organizations seeking a high level of security and protection for their IT Infrastructure are advised to achieve ISO 27001 certification. ISO 27001 is a globally-recognized standard that organizations use as a benchmark to audit and certify their Information Security Management System (ISMS). Achieving ISO 27001 certification simply demonstrates that the organization has a robust management framework in place to protect the confidentiality, integrity, and availability of the organization’s IT infrastructure. But when the organization commits to this standard of excellence, ensuring continuous compliance is critical. Conducting a thorough Assessment and Gap analysis of the organization’s IT Infrastructure and its ISO 27001 Compliance requires commitment and exceptional expertise. In today’s article, we discuss what an ISO27001 Gap Analysis is and why it is an essential part of the ISO 27001 Audit process. So, let us first quickly understand what an ISO 27001 Gap Analysis is.

What is an ISO 27001 Gap Analysis?

An ISO 27001 Gap Analysis also known sometimes as Compliance Assessment or Pre-Assessment is an assessment that provides a high-level overview of your organization’s current security posture. The assessment and report serve as a guide to organizations for achieving ISO 27001 certification.  The assessment involves comparing the organization’s existing information security controls against the requirements of ISO 27001. The Gap Analysis measures the current state of compliance against the Standard and also scopes the organization’s ISMS parameters across all business functions. Itprovides companies with the necessary information and recommendations of controls that may need to be implemented to close the gaps. The Gap Analysis helps companies understand the best way to improve and streamline their internal information security management systems to ensure they meet the requirements of the ISO 27001 standard.

When is an ISO 27001 Gap Analysis performed?

An ISO 27001 Gap Analysis is a professional assessment that is performed between stage 1 and stage 2 of the ISO 27001 Audit process. The assessment helps bridge the gap between stage 1 and stage 2 of the ISO 27001 Audit. The objective is to ensure that any ISMS gaps that were identified in stage 1 are addressed appropriately.It further helps companies prepare for stage 2 and the ISO 27001 certification process. It is important to note that a gap analysis is mandatory in ISO 27001,but only after an organization has developed its Statement of Applicability. It details the security posture on each of the 114 information security controls that are outlined in Annex A of ISO 27001.So, ISO 27001 gap analysis should be performed only for the controls from Annex A of the ISO 27001 standard and is also done before the start of ISO 27001 implementation to get a perspective on the current standing of the organization and the quantum of work involved.

What to expect from an ISO 27001 Gap Analysis?

Companies hire professional consultancies to perform the ISO 27001 gap analysis. During this course of analysis, the auditors will assess the existing information security processes, procedures, and documentation of the organization and compare these against the requirements of the ISO 27001 standard. This is done to identify areas that require improvement in their existing information security processes and procedures. The report of the analysis performed will highlight deficits in systems against the requirements of the ISO 27001 standard, and further help address the identified issues. Conducted by an ISO 27001 specialist, the analysis gives a detailed assessment and analysis report detailing the findings which include:

• The current state and maturity of the information security processes and procedures.
• The compliance gaps as against the requirements of the ISO 27001 standard.
• The scope of the organization’s ISMS.
• Details about the internal resource requirements for achieving compliance.
• An outline plan of action indicating the level of effort required to implement ISO 27001.
• The tentative timeline to achieve certification readiness.

What are the benefits of an ISO 27001 Gap Analysis?

• You will get an overview of the organization’s current security posture against the requirements of ISO 27001.
• It guides the organization in its efforts to achieve ISO 27001 certification.
• The gap analysis scopes your ISMS parameters across all business functions.
• The analysis gives clarity on what needs to be included in the scope of ISMS and controls that need to be implemented
• Helps estimate the resources and budgetary needs of the ISO 27001 project.
• Ensures translation of cybersecurity into business policies procedures and framework.  
• The valuable insight obtained from the analysis enables the organization to plan a strategic roadmap for the implementation of necessary cybersecurity controls.
• It also provides you with a potential timeline for achieving ISO 27001 certification.
• The gap analysis will help the organization get closer to achieving the accredited certification.

Final thought

For those organizations looking to seek high-level security for their IT infrastructure must comply with the ISO 27001 and perform a Gap Analysis. It allows you to benchmark the organization’s existing policies and controls against the ISO 27001 standard. It will allow you to identify gap areas in the organization’s processes, policies, and controls and highlight weak areas in the system. So, to strengthen the organization’s security posture, businesses should consider performing an ISO 27001 audit and gap analysis to develop a strong business case for implementing an ISO 27001-compliant ISMS.

Author Bio

Narendra Sahoo (PCI QSA, PCI QPA, CISSP, CISA, and CRISC) is the Founder and Director of VISTA InfoSec, a global Information Security Consulting firm, based in the US, Singapore & India. Mr. Sahoo holds more than 25 years of experience in the IT Industry, with expertise in Information Risk Consulting, Assessment, & Compliance services. VISTA InfoSec specializes in Information Security audit, consulting and certification services which include GDPR, HIPAA, CCPA, NESA, MAS-TRM, PCI DSS Compliance & Audit, PCI PIN, SOC2, PDPA, PDPB to name a few. The company has for years (since 2004) worked with organizations across the globe to address the Regulatory and Information Security challenges in their industry. VISTA InfoSec has been instrumental in helping top multinational companies achieve compliance and secure their IT infrastructure.

Find VISTA InfoSec on Youtube

Written by: Aurion ISO Consultants

The Healthcare Industry is driven by a set of standard instructions and regulations from the medical associations and governing bodies.

Achieving quality excellence, optimizing process flows, and effectively managing daily operations is the aim of every hospital management.

To streamline the daily hospital operations, and embrace the global best practices, ISO Certification is the right choice.

ISO Standards – Must-Have Certifications for Healthcare Providers

Following ISO Standards are must-haves for a Medical or Healthcare Providers

• ISO 9001:2015 Quality Management System Certification
• ISO 14001:2015 Environmental Management Standard
• ISO 50001:2018 Energy Management Standard
• ISO 45001:2018 Health and Safety Standard
• ISO 27001:2013 IT Security Management Standard
• ISO 13485:2016 Medical Devices Certification
• ISO 17025:2017 Laboratory Testing Standard

The ISO 9001:2015 Standard provides specific requirements for a quality management system that will enhance the ability to deliver care that will meet the requirements of the patient.

Importance of ISO 9001:2015 Certification in the Medical Field

Also, ISO 9001 Certification enables the hospital to comply with the statutory and regulatory guidelines for the governing authorities.

Benefits ISO 9001:2015 certification will bring to the hospitals

• Periodic Management Reviews & internal Audits
• Measurements and control of suppliers
• Conduct frequent customer feedback survey and ensure preventive measure are taken
• Standardized and formal corrective action procedures
• Risk management and assessment to avoid unprecedented events.
• Continual improvement through process optimizations and productivity enhancements

ISO 14001:2015 Environmental Standard in Hospitals

To reduce the environmental impacts in the hospital sector, ISO 14001:2015 standards play a significant role.

From the number of goods and services purchased to the consumables used, there will be a vital environmental impact.

To reduce and mitigate the risk of environmental impact and transform the hospital operations into a greener and environmentally friendly, ISO 14001 environmental management system comes handy.

The EMS System will ensure the hospital functions in full swing but by keeping a check on the levels of environmental effects at all stages.

Benefits to the hospitals from ISO 14001:2015 Standards

Effective Supply Chain Management – Keeping a track of the purchase quantities, materials, consumption patterns, waste treatment, etc.

Eliminating Waste and Reducing the Impact

Hospitals have huge amounts of food, food containers, plastic drink containers, medical supplies, etc., The daily waste generated will be enormous in a large hospital. Hence, correct recycling is very important. There has to be a full-fledged waste treatment plant and a recycling unit that adheres to environmental policies.

ISO 14001 Standard and the implementation of the environmental management system will help in monitoring the waste treatment and recycling and reduce instances of reducing the environmental pollution in any means.

Lowering Energy Consumption

The EMS System ensures the overall level of energy consumption is kept low. The power consumption is very high for a hospital. ISO 14001 helps in optimizing power usage. As an ISO 14001 compliant hospital, adhering to the ISO standards and follow power-saving practices will result in great cost savings as well as environmental protection.

Compliance to the Environmental Laws

There are a couple of environmental laws a hospital has to comply with. The regulations are spanned from using the right gas in the air-conditioning units to emissions from the site, there are checks to be done.

Also, fire and safety, the process of water usage and treatment, waste management, cleaning, and maintenance, all have to give importance to environmental protection.

ISO 14001:2015 implementation and practising will result in huge cost savings and reduction of waste materials and water. The supply chain will be more effective and help in lowering the environmental impact as a whole.

Empowering the hospital staff and employees on the need for environmental protection is essential to achieve long term sustainability.

ISO 50001:2018 Energy Management Standard

ISO 50001 Standard complements the environmental standard by offering a specialized system for energy management.

It helps hospitals, medical device manufacturers, etc., to reduce their operating expenses and improve overall energy efficiency.

ISO 45001 Health and Safety Standard is a vital standard for healthcare. It helps in avoiding workplace hazards and accidents.

Keeping the hospital clean, enhance hospital staff engagement, provide awareness training on health & safety, take corrective actions to ensure non-occurrence of incidents, etc., are few areas of focus for ISO 45001 Standard.

ISO 27001:2017 IT Security Standard Certification

As medical devices are getting connected and technologically advanced there is a high risk of data breach and healthcare information loss.

Hence incorporating best cybersecurity practices is the need of the hour. Minimizing the risk of stolen data and system hacks has become a key focus for the healthcare sector as a whole.

ISO 27001 is based on internationally recognized best practices in cybersecurity and is not restricted to any single healthcare platform or medical software. It also helps in mitigating the risk of data loss and enhances cybersecurity measures.

ISO Certification for Medical Devices & Laboratory Testing

Product conformity is a crucial part of the design and manufacturing of medical devices. ISO 13485:2016 Standard helps medical devices manufacturers in designing quality systems to test their devices at all stages of production, and in the design phase.

Similarly, the ISO 17025:2017 laboratory testing standard helps in calibrating and testing laboratory equipment.

 It will ensure the laboratory follows top-rated testing practices in line with global practices. It also reduces re-testing and saves the customer’s cost. It helps in improving the brand value of the testing laboratory too.

With these certifications and testings in place, ISO always keeps an updated version of ISO 14971:2019 standard in place to minimize risks (see Risk Management – ISO 14971:2019 infographic).

About the Author

John Wick is an ISO Consultant working with Aurion ISO Consultants in Dubai. John likes to write on ISO Training, ISO Consulting, latest changes in ISO Standards, industry-wise benefits from getting ISO Certified. Reach out for expert consultation on any ISO related queries.

About Aurion

Aurion ISO Consultants, Dubai offers world-class ISO Services such as Training, Consulting, Certification, Implementation, and Audits in Dubai, UAE and Worldwide.

Aurion ISO Consultants is an Award-Winning Consultant firm in Dubai, UAE and one of the fastest-growing ISO Service provider in the UAE and GCC region. We have assisted 1800 clients across several countries globally.

We provide you with a Single-Window Solution with ISO Consulting, ISO Training, and ISO Implementation and ISO Audit Services. With our ISO Certification, you can transform your business into quality first one.

Contact Us: Aurion ISO Consultants | 0097142504150 | contact@aurioninternational.com |#213&214,6E-A Dubai Airport Freezone, Dubai | www.aurioninternational.com

While you are planning to implement ISO Certification Standards for your organizations, to know more about the ISO Certification standards and all ISO related services from Aurion ISO Consultants, you call us right away!